Shipping Policy


Aquatic Life:

All aquatic life is shipped through UPS 2 Day Air and Overnight shipping. Every live order is shipped out on Monday for Wednesday arrival and Tuesday for Thursday arrival. All orders placed before Friday 3pm PST will be shipped out the following Monday. Any orders placed during the weekends will be shipped the week after. 

Plants and Dry Goods 

Plants and dry goods are shipped through UPS Ground. These orders will be shipped 2-3 days after your order has been placed. If the product is sold out, please allow 1-14 days for it to be shipped out.

In Store Pick-Up

For In Store Pick- Up, please show a copy of your receipt when picking up. After your order has been placed, please allow a few days for our team to ready your order. We will contact you once your order is ready for pickup. If there are any issues, please contact us at